Terms & Conditions
Terms & Conditions
Welcome to Nejla Bint Asem Fine Jewelry (“Al Najla Company for Jewelry” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to comply with these terms.
1. Products & Orders
• All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason.
• Prices and product descriptions may change without prior notice.
• We make every effort to display product colors accurately. We cannot guarantee exact colors due to screen
differences.
2. Payments & Pricing
• We accept [Visa, Mastercard, PayPal & Apple Pay].
• Prices are listed in JOD, and all transactions will be processed in this currency.
• We reserve the right to modify prices at any time without prior notice.
3. Shipping & Delivery
• We ship worldwide
• Shipping times may vary depending on location and external factors.
• We are not responsible for delays caused by third-party shipping providers.
• Customers are responsible for providing accurate shipping details.
We are not liable for lost packages due to incorrect information.
4. Returns & Exchanges
• We accept exchanges within 7 days of delivery if the product is unused and in its original condition.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Intellectual Property
• All content on our website, including logos, images, and designs, is our property and may not be copied,
distributed, or used without permission.
6. Limitation of Liability
• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Our liability is limited to the amount paid for the product.
7. Privacy Policy
• We collect and use customer data in accordance with our Privacy Policy . By using our services, you
consent to data collection as described in the policy.
8. Changes to Terms & Conditions
• We reserve the right to update these Terms & Conditions at any time.
Any changes will be posted on our website.
9. Contact Information
For any questions or concerns, please contact us at:
info@nejlabintasem.com
+962 7 7100 3330
Amman, Jordan
Privacy Policy
At Nejla Bint Asem Fine Jewelry (“Al Najla Company for Jewelry” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.
This privacy policy will inform you of the types of information we collect from and about you (i) when you visit www.nejlabintasem.com website (“Site”) (ii) when you purchase products through the Site (iii) when you sign up to our newsletter (iv) when we collect information through the channels where this Privacy Policy is referenced, such as emails.
This Privacy Policy also explains how we look after your personal data when you visit our Site and how we may use and disclose such information through the Site, as well as your ability to control certain uses of it.
By visiting and using the Site, accessing our communications, or submitting information even where this Privacy Policy is referenced, you consent and unconditionally agree to the collection, use, processing, transfer, and/or storage and/or disclosure of your personal information as set in this Privacy Policy. If you do not agree to be bound by this Privacy Policy, kindly refrain from using the Site, communicating with us, or responding to requests for information where this Privacy Policy is referenced.
If you have any questions regarding this Privacy Policy, please contact us in the following ways:
Full name of legal entity: (Al Najla for Jewelry Company)
Email Address: (info@nejlabintasem.com)
Postal Address: (Boulevard Abdali)
Telephone Number: (+962 7 7100 3330)
1. Information We Collect
We may collect the following types of information:
a) Personal Information
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party providers)
b) Non-Personal Information
• Browser type and device information
• IP address
• Website usage data (pages visited, time spent on site, etc.)
c) Cookies & Tracking Technologies
• We use cookies to enhance user experience, analyze traffic, and improve our services.
• You can disable cookies in your browser settings, but some features of our website may not function properly.
2. How We Use Your Information
We use collected information to:
• Process and fulfill orders
• Improve our products and services
• Provide customer support
• Send promotional emails (only if you opt-in)
• Prevent fraud and ensure website security
3. How We Protect Your Data
We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We may share necessary information with trusted third parties to process payments, ship orders, or analyze website performance. These third parties are obligated to keep your information secure.
Examples of third-party services:
• Payment processors ( PayPal)
• Shipping providers (e.g., DHL, FedEx)
• Analytics services (e.g., Google Analytics)
5.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@nejlabintasem.com
Phone number: +96277 7100 3330
Address: Boulevard Abdali, Amman, Jordan.